Privacy Policy

1. Introduction

Welcome to Nurd ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website nurd.au (the "Site"), engage with our services, or apply for a position with us.

We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By accessing our Site or using our services, you consent to the data practices described in this policy.

2. Information we collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:

Information you provide to us

  • Client inquiries: When you fill out our contact forms or schedule a consultation, we collect names, phone numbers, email addresses, company names, job titles, project types, and budget ranges.

  • Job applications: If you apply for a role via our Careers page, we collect your name, contact details, resume/CV, cover letter, LinkedIn profile URL, and any other employment history you choose to provide.

  • Newsletter subscriptions: When you subscribe to our newsletter, we collect your email address.

  • Account data: If we provide you with access to a client portal, we may collect login credentials and activity data associated with your project management.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

  • IP address

  • Browser and device characteristics

  • Operating system

  • Referring URLs

  • Location data (country/region)

  • Information about how and when you use our Site (e.g., page views, click interactions)

3. How we use your information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive:

  • To facilitate service delivery: To discuss your project requirements, prepare proposals, and deliver software development services.

  • To manage recruitment: To evaluate your application, schedule interviews, and conduct background checks for open positions.

  • To send marketing communications: To send you our newsletter, whitepapers, or information about new services, provided you have opted in.

  • To protect our services: To monitor and prevent theft, fraud, and other criminal activity.

  • To enforce terms: To enforce our terms, conditions, and policies for business purposes.

4. Sharing your information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data with:

  • Vendors and service providers: Third-party vendors who perform services for us, including cloud infrastructure providers (AWS, Google Cloud), communication tools (Slack, Teams), and project management platforms (Jira, Linear).

  • Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, or acquisition of all or a portion of our business.

5. International transfers

Nurd is an Australian-based company with a remote-first culture. While our headquarters are in Australia, we may use service providers or employ contractors located outside of Australia. If we transfer your personal information outside of Australia, we take reasonable steps to ensure that any overseas recipient deals with your personal information in a manner consistent with the Australian Privacy Principles.

6. Data security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process, including encryption of data in transit and at rest, and secure access controls for our internal systems. However, please remember that we cannot guarantee that the internet itself is 100% secure.

7. Data retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

  • Client data: Retained for the duration of the business relationship and as required for financial record-keeping (typically 7 years).

  • Applicant data: Retained for a reasonable period to consider you for future opportunities unless you request deletion.

8. Your privacy rights

Under the Privacy Act 1988, you have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of any errors in that information.

  • Request deletion of your personal information.

  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at hello@nurd.au. We will respond to your request within a reasonable timeframe.

9. Contact us

If you have questions or comments about this policy, or if you would like to complain about how we have handled your personal information, you may contact us at:

Nurd Pty Ltd Email: hello@nurd.au ABN: 00 000 000 000 Location: Sydney, Australia